Frequently asked questions
How to enable two-factor authentication (2FA)
Last revision: Sep 10, 2025
Two-factor authentication (2FA) is required when registering with Kaiserex — and protects your account by requiring a unique code in addition to your password.
Setup steps:
- Register your account at id.kaiserex.com
- Download an authenticator app (e.g., Google Authenticator, Authy, 1Password)
- Scan the QR code shown during registration
- Enter the 6-digit code from your app to confirm setup
Once enabled, you’ll need your 2FA code to:
- Log in
- Make withdrawals
- Access sensitive areas of your account
Important: Save your 2FA backup code or recovery options securely. If you lose access to your app, you’ll need support assistance to reset it.
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