Frequently asked questions

How to enable 2nd factor authentication?

Last revision: Feb 1, 2019

1. Log in to your Kaiserex account and select the Account -> Security page.

2. Install Google Authenticator from the app store on your android or iphone device.

3. Scan the QR code with your Google Authenticator app on your smartphone to create a new account within the app.

4. Enter the 6-digit PIN generated by Google Authenticator on Kaiserex website and click "Enable".

5. Login as usual. Enter your email and password and click "Login." Then, when prompted, enter the 6-digit PIN displayed in your Google Authenticator app on your smartphone and click "Login."

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