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Frequently asked questions

How to enable two-factor authentication (2FA)

Last revision: Sep 10, 2025

Two-factor authentication (2FA) is required when registering with Kaiserex — and protects your account by requiring a unique code in addition to your password.

Setup steps:

  1. Register your account at id.kaiserex.com
  2. Download an authenticator app (e.g., Google Authenticator, Authy, 1Password)
  3. Scan the QR code shown during registration
  4. Enter the 6-digit code from your app to confirm setup

Once enabled, you’ll need your 2FA code to:

  • Log in
  • Make withdrawals
  • Access sensitive areas of your account

Important: Save your 2FA backup code or recovery options securely. If you lose access to your app, you’ll need support assistance to reset it.

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