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Frequently asked questions

How can I buy or sell cryptocurrencies?

Last revision: Sep 10, 2025

On Kaiserex, trading is handled through a simple Trade feature—no order books or market selection required.

  1. Open the Trade Widget
    Click “Trade” in your dashboard.
  2. Select What You Have & Want
    Choose the currency you’re exchanging from (EUR, GBP, or any supported crypto).
    Choose the currency you wish to receive.
  3. Enter Amount
    Input how much you want to swap.
    Fees and the estimated receive amount appear instantly.
  4. Submit Your Trade
    Click “Submit”—your order goes to our team for manual approval.
  5. Receive Funds
    Once approved (typically within 15–30 minutes during Mon–Fri 10:00–18:00 GMT+3), the new currency is credited to your account.

Note: Trades placed outside business hours are reviewed on the next business day. Always double-check amounts before submitting.

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