Frequently asked questions
How can I buy or sell cryptocurrencies?
Last revision: Sep 10, 2025
On Kaiserex, trading is handled through a simple Trade feature—no order books or market selection required.
- Open the Trade Widget
Click “Trade” in your dashboard. - Select What You Have & Want
Choose the currency you’re exchanging from (EUR, GBP, or any supported crypto).
Choose the currency you wish to receive. - Enter Amount
Input how much you want to swap.
Fees and the estimated receive amount appear instantly. - Submit Your Trade
Click “Submit”—your order goes to our team for manual approval. - Receive Funds
Once approved (typically within 15–30 minutes during Mon–Fri 10:00–18:00 GMT+3), the new currency is credited to your account.
Note: Trades placed outside business hours are reviewed on the next business day. Always double-check amounts before submitting.
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